Testimonials

What Our Clients Say About HPNE

We retained the services of Health Partners New England after visiting one of the units they managed and determining that they could be helpful in our efforts to create a new inpatient unit in our region.  They worked with us to solidify market information and to create financial pro formas and operational plans for the new service.  HPNE then interviewed, selected, and trained staff, and launched the unit within the budget parameters we worked together to create. The unit continues to provide important services within our community.”

        Henry Lipman, EVP/CFO, LRGHealthcare

Anna Jaques Hospital has retained the services of Health Partners New England for over 13 years to manage our child psychiatric unit.  During that time HPNE has consistently provided steady leadership to deliver care that is both cost effective and focused on quality. The program has become a state wide program and an excellent service to the entire Commonwealth of Massachusetts.”

Mark L. Goldstein Vice President of Finance, Anna Jaques Hospital

I want to endorse the quality of the work by Health Partners New England. As the Manager of our Inpatient Child Psychiatry unit, they have done an excellent job. The unit does extremely well in regulatory reviews. The unit is excellently managed. It is stable, well run, and provides high quality care in a cost effective manner. Patient feedback is uniformly highly positive. Most of the time, the census is maintained at a high level, and all problem solving is always pro-active and thoughtful. Keep up the good work.”

Les Sebba,M.D.
Chief Medical Officer, Anna Jaques Hospital

I have known Dr. Krupa for over 10 years. We worked together when he was the CEO of Westwood Lodge Hospital, a private psychiatric hospital in Massachusetts. He is highly regarded by state agencies, community providers, health care professionals, and hospital staff. I’ve watched him grow and develop Health Partners New England into a widely respected and successful psychiatric management company. His commitment to quality of care, compliance issues and innovative patient programming has always been a high priority. He is especially known for his detailed knowledge of the industry, third party reimbursement systems and financial issues related to the general hospital. I would highly recommend him as a consultant and manager.”

Joel Rosenhaus, MSW, MBA
Former CEO, Brookside Hospital

Over the course of the past ten years I have had the pleasure to work with Michael Krupa and Health Partners New England (HPNE) at three different hospitals. HPNE’s expertise in the management of behavioral health services is unsurpassed. HPNE views themselves as a partner in achieving the goals set by the organization they are working with. They bring to an organization a depth of knowledge of regulatory compliance, financial acumen and political insight that is critical to success in the challenging arena of behavioral health. I highly recommend Health Partners New England.”

Kathy Schuler, MS, RN, CNA
Vice President, Patient Care/ CNO, Winchester Hospital

The future of behavioral health depends on the actions of providers today. We’re proud of the involvement of Health Partners New England in national advocacy efforts to improve the lives of individuals with mental health and addictive disorders.”

Mark Covall
Executive Director, National Association of Psychiatric Health Systems, Washington, DC

We consider HPNE a valued partner in our efforts to expand our chemical dependency treatment business to meet the needs of our community.  Serving as consultants, they helped to evaluate market conditions through conducting a needs assessment and market analysis.  Their research and recommendations have translated into successful operational and growth strategies for Memorial Hermann.”

Matt Feehery
Chief Executive Officer, Prevention & Recovery Center
Behavioral Health Services

HPNE exemplifies what a consultation and management services firm should be. They combine skill, compassion and integrity to produce a level of quality and satisfaction in their work that is incomparable. I have known Dr. Krupa for 17 years. He possesses a unique combination of managerial, leadership, business and clinical skills that make him one of a kind in this field. It has been a pleasure to know him and work with him over the years. I have watched as HPNE, under Dr. Krupa’s leadership, transformed a struggling geropsychiatry unit that was on the verge of closing into a thriving program that became a model unit in the region.”

Michael D. McGee, M.D.
Medical Director, Psychiatric Services, St. Joseph Hospital

Health Partners helped St Joseph Hospital set in motion and operate a successful Geriatric Psychiatry inpatient unit that has continued to grow and thrive.”

Peter B Davis, FACHE
President & CEO, St. Joseph Hospital

The staff of Health Partners New England were very knowledgeable and professional in providing the leadership needed when we began to rebuild our program. Health Partners New England went out of their way to assist us in finding resources that assisted us in preparing the unit and clinical staff for our Joint Commission visit which took place in 2008. The decisions made early on by the Health Partners New England Leadership Team provided the groundwork and structure to enable us to build a first rate program.”

Sandra Bucci, RN, MS
Senior VP of Patient Services

Michael Krupa and HPNE were initially engaged to do a comprehensive assessment of our Department of Psychiatry. Through that process we quickly determined that HPNE had the skills and insight to assist us in managing our Psychiatric services to their fullest potential. During our first year of the management agreement HPNE provided clear, goal-directed leadership and brought expert consultative resources in areas such as inpatient documentation/coding, DMH survey readiness, outpatient workflow/productivity and departmental financial analysis which has allowed the service to significantly reduce cost, maximize reimbursement and increase patient referrals.”

Nicholas T. DiIeso 
COO, Mount Auburn Hospital

Dr. Krupa and HPNE have provided effective service, in both consultative and management roles, over the past 5 years for me at two community hospital mental health programs. Dr. Krupa has brought about timely change while effectively working within the culture of these organizations. He and his management team are results oriented yet savvy to the political issues of the organization. He and his firm know their business, are well connected to the field and are in touch with the pressures of this challenging field of medicine. I have been very impressed with their work.”

Robert E. Smanik, FACHE
President & CEO, Day Kimball Hospital

After road trips to other facilities and interviews with various management companies I knew that Health Partners New England (HPNE) was what I needed in order for the unit to be a success both from a community needs perspective as well as financially. Dr. Krupa and his staff worked tirelessly with LRGHealthcare staff to develop the program and open the Senior Psychiatric Unit on schedule in October 2005. We were prepared for the CMS survey necessary to open the unit. HPNE’s interim Program Director remained with us for the first twenty months of the program providing leadership, marketing, CPI training for all staff, and keeping staff current with Medicare reimbursement methodology. The Senior Psychiatric Unit continues to prosper due to the strong foundation built by Dr. Krupa and his staff. I know that I can pick up the phone and ask a question of Michael and he will have the perfect answer. Neither Lakes Region General Hospital nor Franklin Regional Hospital would hesitate to use the services of HPNE in the future.”

Ellen Wolff, RN MS
Vice President, Patient Care and Surgical Services, LRGHealthcare